top of page

FAQs

Do you do international shipping?

Yes, it is possible to arrange international shipping.
We recommend that you write to us at bdpart.contacto@gmail.com to coordinate the personality dimensions of the works and the means of delivery.

How long will it take to receive my order?

​

Latinamerica orders usually arrive within 3-5 working days but can take up to 14 days from order confirmation.

International orders usually arrive within 10 working days but can take up to 20 working days from order confirmation.

Can I return my order? Will I get a refund?

Unfortunately, we do not receive returns once the order has been shipped.

Can I exchange my order?

Unfortunately, we are unable to exchange items ordered through the store.

I have received a wrong/faulty/damaged order?

Please contact bdpart.contacto@gmail.com detailing the issue along with a photo of the item(s) and include your name, order number and email address. We will respond within 48 hours.

Hello,

I'm here to share my passion for art, If your answer was not on this page, please let me know and I'll be happy to reply

Thanks for submitting!

bottom of page